Terms and Conditions
1. We accept Return, Refunds or exchanges on unused items as long as the following requirements are met:
- The Item is returned in original packing with tags attached and in unused condition
- The item is returned within two weeks of the purchase date with proof of purchase information i.e receipt
When an item is returned we are happy to offer exchange, refund or return to the sellers discretion.
Sale items are NOT refundable.
If you are simply wanting to exchange an item please inclose a note with your requirements. Freight costs to send the new item to you will also need to be met.
PLEASE NOTE we are unable to give full refunds on the purchase of brand new saddles. We will refund the cost less 10% due to the resale of a now second hand saddle.
Please send returns to:
15A Lincoln Street
2. ALL Prices are EXCLUSIVE of 15% GST. This will be added to the total cost at Checkout.
3. Freight. When possible we WILL dispatch your goods within 24hours. This means that your product will arrive to you in the quickest time frame possible.
4. By Purchasing from FCS you understand that we do not take any liability for goods that are damaged in transport. We package things to the very best of our ability to ensure that the product you receive is in full working order. We can not be held accountable for any damage cause by the courier compnay.